Service Details

Service Name
Passport Issuance
Service Beneficiaries
Service Description

​Issuing passports for Saudis who have had their passports lost, stolen or damaged. Also, issuing passports for children who were born abroad. 

Conditions and Requirements

  •   choose an embassy or consulate based on your location.
  •   The applicant's photo must be clear, up to date and with a white background. The size must not exceed 5 megabytes.
  •  Attach a copy of the original passport in jpeg format. ( The original passport should be sent when receiving the new one, or when the mission requests it.)
  • Attach a copy of letter of introduction. ( A letter from the work if the citizen is an employee or from the cultural mission if the citizen is a scholarship student or from the university if the citizen is studying at his own expense or from the hospital if the citizen is being treated.)
  • Attach a copy of residence or student ID.
  • Attach a copy of the national ID ( or write an explanation on why it's not provided) and attach it to the additional section.
  • The applicant may ask the mission to return the original passport and documents after comparison, if needed. However, the original passport must be returned to the mission (to puncture and stamp it with a cancellation seal) upon receiving the new passport.
  • Failure to attach the required documents risks your request of being delayed or not accepted.
  • The required attached document must be no bigger than 2 MB and the format: JPG, JPEG, PNG, TIF, BMP, PDF.
  • The presence of the applicant may be requested or the legal guardian.
  • Attach a copy of the guardian's consent in case there is minors.
  • Attach custody papers, if in the custody of the mother.
  • Attach the mother's approval of issuing the passport if she is non-Saudi.
  • Attach a written parental consent and proof of marriage or kinship if the applicant is female or  under the age of 18 (copy of family ID)
  • In case the passport is lost, damaged or stolen, print out the " record form of lost passports" No. 1 and No. 2 (the template is available at the end of the electronic form) fill it, sign it and send it (attachment) with the form. 
  • Attach a police report which refers to a filed complaint about the incident, whether it may be theft or loss of the passport. 
Services and steps
  • ​​ Pay passport issuance fee of $40.75 USD per person from the Enjaz website through the payment link and keep the reference number (No. Enjaz).
  • Fill in electronically the "passport issuance" application. Enter the reference number (No. Enjaz) in the designated box and attach a personal photo and  the required documents.
  • After completing and filling out the form, print it out, sign it and attach it.
  • The system will automatically send an e-mail and text message to confirm the registration process or to report  any other requirements.
  •  The applicant may be asked to be present in the specified mission or to send the documents through the post. The applicant may also, request to receive the new documents, once ready, through the post, as described in the general terms and requirements.
  •   It is advised to prepare a personal photo and the required documents before filling out the form. (You may convert paper documents into electronic files using a scanner).
  • The system allows the beneficiary to query about the course of the transaction stages (what has been done) through the querying link. It also allows assessment of the service through the evaluation link.
  • Noting that the course of actions are (Open, Auditing at the mission, Waiting for proof of payment, Processing at  the Ministry,  Waiting other organizations reply, Being sent to the mission through the post, Waiting for the citizen to receive the document from the mission, and Complete). In special cases, they may be (Awaiting the completion of requirements, Awaiting you to send the documents, and Canceled).
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